Refund policy
## 3. Non-Defective Returns (Change of Mind, Wrong Size, etc.)
If you'd simply like to return an item that is not defective:
- Return shipping costs are the customer's responsibility.
- Once we receive and inspect the returned item, we will refund the **product price only** (original shipping fees are non-refundable).
- Refunds are issued to your original payment method within 5-10 business days of us receiving the return.
## 4. How to Start a Return
Email us at *contact@baiyushop.com* with your order number and reason for return. We'll provide you with return instructions and the return address.
## 5. Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed automatically to your original payment method.
## 6. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the original item (per the conditions above) and place a new order.
## 7. Contact Us
Questions about your return? Reach out anytime at **contact@baiyushop.com**.